- What is Astra Pro Add on?
- What Is a Child Theme and How To Install It for Astra?
- How to Activate Astra Pro Addon License?
- How to Get License Key of Astra Pro?
- How to Install Astra Pro Plugin?
- Getting Started with Astra Pro Addon Plugin
- Getting error – The package could not be installed. The theme is missing the style.css stylesheet?
- Do Not See License Activation Form for Astra Pro Addon Plugin?
- How to Install Astra Theme?
- Astra – Customize the Submenu
- The Blank Screen in the Customizer Area
- How to use the color palette of the Astra theme
- How to Import / Export Astra Customizer Settings
- How To Disable Logo Cropping
- How to Create a Sticky Sidebar for Your WooCommerce Shop Page
- How to use dynamic customizer from Astra 4.0.0
- How to Change the Typography of the Astra Menu
- Simplify Your Site Design with the New Style Guide
- How to Translate Astra Theme / Plugins in Your Own Language using GlotPress?
- How to Turn Astra Multilingual with WPML?
- How To Translate Site Builder With WPML?
- How to Translate Astra Strings with WPML?
- How Translations can be Manually Exported and Uploaded to the Site?
- How to Turn Astra Website Multilingual with Polylang?
- How to Translate Categories, Tags, and Astra Strings with Polylang
- How to Turn Astra Website Multilingual with TranslatePress?
- How to translate the WooCommerce string?
- Footer Custom Text Helper Strings
- Does Astra support Beaver Themer Plugin?
- Increasing the PHP Memory Limit of Your Website
- How to Disable Header or Footer for a Landing Page or Post?
- Where Does Astra Primary Color Setting Take Effect?
- How to Adjust the Width of Your Sidebar?
- How to Update the Plugin Manually from WordPress Backend?
- Recommended Settings for Elementor and the Astra Theme
- Recommended Settings for Beaver Builder and the Astra Theme
- How Do License Upgrades Work?
- How to Renew Yearly License?
- How to Apply For Brainstorm Force Affiliate Program? (Become Astra Affiliate)
- How to Manage License on Store?
- How To Update Your Payment Method?
- How do I check my Support Ticket History?
- Frequently Asked Questions – VIP Priority Support
- How to Process Refund Requests?
- Fix Swap Sections Not Working on Mobile (Old Astra Header)
- How to Remove Google Fonts Suggestions in Astra Theme?
- Remove default stretched block layout spacing
- How to Change the Logo on Specific Pages?
- How to remove horizontal & vertical gallery layouts from a single product page?
- Introducing New Filter to Enable/Disable Rank-Math Theme Support
- Enable/Disable YouTube videos from Astra admin dashboard
- How to Fix the Line Height Unit being converted to “EM”?
- How to Change WordPress Post labels to Projects
- Fix for – The PCLZIP_ERR_BAD_FORMAT (-10) Error
- Fix for – Parse error: syntax error, unexpected T_FUNCTION
- How to fix Fatal Error / White Screen of Death?
- Fix for- cURL error 51: SSL: no alternative certificate subject name matches target host name ‘websitedemos.net’
- Getting error – The package could not be installed. The theme is missing the style.css stylesheet?
- ‘The preview could not be loaded’ Pop Up with Astra and Elementor
- Troubleshooting Steps ( with Health Check & Troubleshooting plugin )
- How to Deal with Update Issues in Astra Theme and Astra Pro Addon?
- Blog Featured Image Size Not Working / Error in Image Processing Library
How To Update Your Payment Method?
Are you looking to update your Payment Method or details related to your account? This document will show you how to do this.
The method of updating your Payment Method differs based on the payment method you chose when you initially bought your subscription (Credit Card or PayPal).
Credit/Debit Card – Stripe
If you bought your subscription using a credit or debit card, Stripe processed this in our store.
To update your payment method, please follow these steps:
Step 1: Log in to your account on our Store and navigate to the Account > Dashboard.

Step 3: Click on the three-dot icon here and select “View Subscriptions”

Step 3: Click on the “Update Payment Method” here.

Step 4: Here, select the preferred payment method and click on the “Update Payment Method” button.

Once you do this, the next payments for the subscription will be automatically debited from the newly set payment source.
PayPal
If you choose PayPal as your payment method while initially purchasing your subscription, to change or modify your payment method later, you will need to follow below mentioned few simple steps:
Option 1 – Changing the Payment Details
If you only need to change the payment details for your PayPal account but not the account itself, you can do this update within your PayPal account. Please check this PayPal document for more details on this.
Once you modify payment details in your PayPal account, no further actions regarding the Subscriptions are needed on our Store.
Option 2 – Changing the PayPal Account Details
Step 1: Login to your Store account and navigate to Account > Dashboard.
Step 2: Click on the “Renew License” button here.

Step 3: In the next step, choose your new payment method and payment details. This will create a new subscription.
Step 4: Now, go to the Subscriptions page (Account > Dashboard > View Subscriptions). Scroll to the list of your subscriptions and find your previous subscription (with the old payment details).
Step 5: Cancel your previous subscription to avoid double charges for the same license.
Feel free to contact us if you need any assistance with canceling your subscription.
Renewing your license with the new subscription and canceling your previous subscription will not affect your license keys. License and keys will remain the same.
Note:
Keep in mind that once you renew the license with new payment details, the subscription will be renewed automatically further on. Thus, the above-mentioned process is only needed when changing your payment method or details.
This will help you manage your Payment Method from our Store account.
If you’re still facing any issues while updating your payment method, open a support ticket below to contact us. We’re always here to help!
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